Shipping Policy

Effective Date: 2025-08-23

Last Updated: 2025-08-23

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This Shipping Policy explains how orders are processed, shipped, and delivered by Hendertech Inc. (“Hendertech,” “we,” “our,” or “us”) for ClutchLit products. By placing an order, you agree to the terms outlined below.

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1. Order Processing

• Orders are typically processed within 45 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• You will receive an email confirmation once your order has been shipped.

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2. Shipping Methods & Delivery Times

• We offer standard shipping options at checkout.

• Estimated delivery times vary depending on your location and the shipping method selected.

• Delivery times are estimates only and are not guaranteed.

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3. Shipping Costs

• Shipping costs are calculated at checkout and depend on your location and chosen shipping method.

• Occasionally, we may offer free shipping promotions, which will be clearly stated at checkout.

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4. International Shipping

• We currently do not ship internationally except for the United States of America. If available, international customers are responsible for customs duties, taxes, and import fees.

• Hendertech is not responsible for delays due to customs clearance.

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5. Order Tracking

• Once your order has shipped, you will receive a tracking number via email (if tracking is available for your

chosen shipping method).

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6. Shipping Restrictions

• We do not ship to P.O. boxes or restricted addresses.

• Certain products may have shipping restrictions based on local laws and regulations.

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7. Delayed or Lost Packages

• We are not responsible for delays caused by carriers, weather conditions, or unforeseen circumstances.

• If your package is lost or significantly delayed, please contact us at info@clutchlit.ca so we can assist you.

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8. Damaged Packages

• If your order arrives damaged, please contact us within 60 days of delivery with photos of the package and product.

• We will work with you to arrange a replacement or refund.

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9. Contact Us

• For questions about this Shipping Policy or your order, please contact us at:

• Hendertech Inc.

• Email: info@hendertech.ca

• Address: Hendertech Inc., 21 King Street West, 5th Floor, Hamilton, ON L8P 4W7

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