Privacy Policy

Effective Date: 2025-08-23

Last Updated: 2025-08-23

ClutchLit is a brand owned and operated by Hendertech Inc. (“Hendertech,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect information when you interact with our website and services.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase, register, or contact us.

• Technical Information: IP address, browser type, operating system, device identifiers, and pages visited (collected automatically via cookies or similar technologies).

• Transactional Information: Order history, product preferences, and communications with us.

2. How We Use Your Information

• To process and fulfill your orders.

• To provide customer support and respond to inquiries.

• To send important service updates, promotions, or marketing (you may opt out at any time).

• To improve our website, products, and customer experience.

• To comply with legal obligations and prevent fraud.

3. Sharing of Information

• We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third parties who help us operate our business (e.g., payment processors, shipping companies, IT support).

• Legal Compliance: When required to comply with laws, regulations, or valid legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets.

4. Cookies & Tracking Technologies

• Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and deliver personalized content.

• You can adjust your browser settings to refuse cookies, but this may limit some functionality.

• In jurisdictions where required (such as the EU/Canada), we provide notices and options to manage cookie preferences.

5. Your Rights

• Depending on your location, you may have rights under privacy laws such as PIPEDA (Canada) or CCPA/CPRA (California), including:

• The right to access and request a copy of your personal data.

• The right to correct or update your information.

• The right to request deletion of your personal information (subject to legal and contractual restrictions).

• The right to opt out of marketing communications.

• The right to withdraw consent for certain uses of your data.

• To exercise these rights, contact us at [insert contact email].

6. Data Security & Retention

• We implement reasonable physical, technical, and administrative safeguards to protect your information.

• We retain data only as long as necessary for business, legal, or compliance purposes.

7. Children’s Privacy

• Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

• If we become aware that a child has provided us with personal data, we will delete it.

8. International Users

• Our website is operated in Canada. If you are accessing our services from another country, note that your information may be transferred and stored outside of your home jurisdiction.

9. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.

10. Contact Us

• If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:

• Hendertech Inc.

• Email: info@hendertech.ca

• Address: Hendertech Inc., 21 King Street West, 5th Floor, Hamilton, ON L8P 4W7

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